Privacy Policy

Welcome to the Metyet Privacy Policy (“Policy”). We appreciate that you trust us with your information and we intend to always keep that trust. This starts with making sure you understand

a)  Who we are;

b)  What information we collect;

b)  Why we collect it;

c)  How it is used;

d) What are your choices regarding your information.

 

This Policy describes our privacy practices in plain language, keeping legal and technical jargon to a minimum.

 

While you are enjoying the Metyet mobile application (including the desktop version) (“App”), our websites and microsites (such as             ) or using our digital products and services (such as our competitions or surveys) (together, referred to in this Policy as our “Services”), we collect some information about you.

 

This Policy applies to all users of the App. Our Terms of Service (“Terms”) are incorporated herein by reference and is available at [insert link for terms]. All defined terms in the Privacy Policy shall have the same meaning as defined in the Terms.

 

 

1. Who We Are

The Services are operated by the Metyet Dating Pvt. Ltd. (also referred to in this Policy as “we” or “us” or “our”) incorporated in India. Metyet has designated a Data Protection Officer and they can be reached through email at hi@metyet.app or by post at the following address: 1st Floor, 37, Link Rd, Block A, Lajpat Nagar III, Lajpat Nagar, New Delhi, Delhi 110024.

 

2. Where This Policy Applies

This Policy applies to all our Services. Some services may require their own unique privacy policy. If a particular service has its own privacy policy, then that policy, not this Policy, shall be applicable over such service.

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3. Information We Collect

It goes without saying, we cannot help you develop meaningful connections without some information about you, such as basic profile details and the types of people you would like to meet. We also collect information generated as you use our Services, for example access logs, as well as information from third parties, like when you access our Services through a social media account. If you want additional info, we go into more detail below.

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Information you give us

a. When you download the App and create an account (“Account”), we may collect certain information (“Registration Information”) about you, such as:

• Name;

• Username;

• Email address;

• Mobile number;

• Gender identity;

• Date of birth;

• Time of birth;

• Place of Birth

• Sexual preference;

• Photographs;

• Location; and

• Login information for social media accounts that you connect to your METYET Account (this could include, for example, your Facebook and Instagram accounts).

• You will also be required to create a password in connection with the registration of your Account. Once you register, you will be able to review and change this information at any time just by logging in to Metyet (other than your date of birth, place of birth and location (location is updated automatically if you give access to location services on your device). It is your responsibility to ensure that your account details are kept up to date and are accurate. If your phone number changes, please ensure that you update this in your account.

• You will be required to give access to your "location services" on your device. The location tracking service of your phone will help us locate you and find people nearby. The app will ask for location service access while signing in to the app. 

The information we collect helps to enhance the App and verify our Users.

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b. When you complete your profile, you can share with us additional information, such as details on your personality, lifestyle, interests and other details about you, as well as content such as photos and videos. To add certain content, like pictures or videos, you may allow us to access your camera or photo album. Some of the information you choose to provide us may be considered “special” or “sensitive” in certain jurisdictions, for example your racial or ethnic origins, sexual orientation and religious beliefs. By choosing to provide this information, you consent to our processing of that information.

 

c. When you subscribe to a paid service or make a purchase directly from us (rather than through a platform such as iOS or Android), you provide us or our payment service provider with information, such as your debit or credit card number or other financial information.

 

d. When you participate in surveys or focus groups, you give us your insights into our products and services, responses to our questions and testimonials.

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e. When you choose to participate in our promotions, events or contests, we collect the information that you use to register or enter.

 

f. If you contact our customer care team, we collect the information you give us during the interaction. Sometimes, we monitor or record these interactions for training purposes and to ensure a high quality of service.

 

g. If you ask us to communicate with or otherwise process information of other people (for example, if you ask us to send an email on your behalf to one of your friends), we collect the information about others that you give us in order to complete your request.

 

h. Of course, we also process your chats with other users as well as the content you publish, as part of the operation of the services.

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Profile Verification Information

For safety and security and to ensure you have the best possible user experience, we require Users to verify their accounts and might ask for your phone number and, in some instances, we might also ask that you carry out photo verification. We want to make sure you are not a robot. And we also want to avoid fake and multiple accounts being created which can be used for malicious activities and cybercrime – they threaten our network and user experience. This verification might be required by us for the prevention of fraud. You can also verify your photo on a voluntary basis (to add the ‘verified’ tag to your profile).

 

Information we receive from others

In addition to the information you provide us directly, we receive information about you from others, including:

1. Other users – Other users may provide information about you as they use our Services. For instance, we may collect information about you form other users if they contact us about you.

2. Social Media – You may be able to use your social media login (such as Facebook or Instagram or Google), to create and log into your Metyet account. This saves you from having to remember yet another user name and password and allows you to share such information from your social media account with us.

3. Other Partners – We may receive information about you from our partners and/or affiliates, for example where Metyet ads are published on a partner or affiliates portal, app or website where the partners/ affiliate may pass along certain details on the campaign.

 

Information collected when you use our services

When you use our Services, we collect information about which features you have used, how you have used them and the devices you use to access our Services.

1. Usage Information – We collect information about your activity on our services, for example how you use them (such as date and time you logged in, your searches, clicks and pages which have been shown to you, any advertisements you click on) and how you interact with other users (such as the users you connect and interact with, time and date of your exchanges, number of messages you send and receive).

2. Device Information – We collect information from and about the devices you use to access our Services, including:

   • Hardware and software information such as IP address, device ID and type, device specification and app settings and characteristics, app crashed, advertising IDs, browser type, version and language, operating system, time zones, identifiers associated with cookies or other technologies that may uniquely identify your device or browser;

   • Information on you wireless and mobile network connection, like your services provider and signal strength;

   • Information on device sensors such as accelerometers, gyroscopes and compasses.

3. Other information with your consent – if you give us permission, we can collect your precise geolocation through various means, depending on the service and device you are using, including GPS, Bluetooth or Wi-Fi connections. The collection of your geolocation may occur in the background even when you are not using the Services if the permission you gave us expressly permits such collection. If you decline permission for us to collect your geolocation, we will not collect it. Similarly, if you consent, we may collect your photos and videos (for instance, if you want to publish a photo, video or streaming on the Services).

 

4. Cookies And Other Similar Data Collection Technologies

When you visit our Service, we may assign your device one or more cookies or other technologies that facilitate personalization to facilitate access to our Service and to personalize your experience. Through the use of a cookie, we also may automatically collect information about your activity on our Service, such as the pages you visit, the time and date of your visits and the links you click. If we advertise, we (or third parties) may use certain data collected on our Service to show you Tinder advertisements on other sites or applications.

 

Some web browsers (including Safari, Internet Explorer, Firefox and Chrome) have a “Do Not Track” (“DNT”) feature that tells a website that a user does not want to have his or her online activity tracked. If a website that responds to a DNT signal receives a DNT signal, the browser can block that website from collecting certain information about the browser’s user. Not all browsers offer a DNT option and DNT signals are not yet uniform. For this reason, many businesses, including Metyet, do not currently respond to DNT signals.

 

5. How We Use The Information

The main reason we use your information is to deliver and improve our services. Additionally, we use your info to help keep you safe and to provide you with advertising that may be of interest to you. Therefore, we may use the information collected to:

1. deliver and improve our Services, and manage our business;

2. manage your account and provide you with customer support;

3. perform research and analysis about your use of, or interest in, our or others’ products, services, or content;

4. communicate with you by email, postal mail, telephone and/or mobile devices about products or services that may be of interest to you either from us or other third parties;

5. develop, display, and track content and advertising tailored to your interests on our Service and other sites, including providing our advertisements to you when you visit other sites;

6. website or mobile application analytics;

7. to prevent, detect and fight fraud or other illegal or unauthorized activities;

8. verify your eligibility and deliver prizes in connection with contests and sweepstakes;

9. enforce or exercise any rights in our Terms of Use;

10. to ensure legal compliance or assisting law enforcement agencies; and

11. perform functions or services as otherwise described to you at the time of collection.

 

6. How We Share Information

Since our goal is to help you make meaningful connections, the main sharing of users information is, of course, with other users. We also share some users information with service providers and partners who assist us in operating the services, and in some cases, legal authorities as per below:

1. With other users – When using the App, you should assume that anything you post or submit on the App may be publicly-viewable and accessible, both by Users and non-users of the App. We want our Users to be careful about posting information that may eventually be made public. Please be careful about posting sensitive details about yourself on your profile such as your religious denomination and health details. You may also choose to add sensitive information about yourself when you add certain disclosures to your profile, such as your religion and political leanings. While you may voluntarily provide this information to us when you create your profile, including your sexual preferences, there is no requirement to do so. Please remember that photographs that you post on the App may reveal information about yourself as well. Where you do upload and choose to tell us sensitive information about yourself, including through the addition of badges to your profile, you are explicitly consenting to our processing of this information and making it public to other Users..

2. With our service providers and partners – We use third parties to help us operate and improve our Services. These third parties assist us with various tasks, including data hosting and maintenance, analytics, customer care, marketing, advertising, payment processing and security operations. We may also share information with partners who distribute and assist us in advertising our services. For instance, we may share limited information on you in hashed, non-human readable form to advertising partners. We follow a strict vetting process prior to engaging any service provider or working with any partner. All of our service providers and partners must agree to strict confidentiality obligations

3. For corporate transactions - We may transfer your information if we are involved, whether in whole or in part, in a merger, sale, acquisition, divestiture, restructuring, reorganization, dissolution, bankruptcy or other change of ownership or control.

4. When required by law - We may disclose your information if reasonably necessary: (i) to comply with a legal process, such as a court order, or warrant, government / law enforcement investigation or other legal requirements; (ii) to assist in the prevention or detection of crime (subject in each case to applicable law); or (iii) to protect the safety of any person

5. To enforce legal rights - We may also share information: (i) if disclosure would mitigate our liability in an actual or threatened lawsuit; (ii) as necessary to protect our legal rights and legal rights of our users, business partners or other interested parties; (iii) to enforce our agreements with you; and (iv) to investigate, prevent, or take other action regarding illegal activity, suspected fraud or other wrongdoing.

6. With your consent or at your request - We may ask for your consent to share your information with third parties. In any such case, we will make it clear why we want to share the information. We may use and share non-personal information (meaning information that, by itself, does not identify who you are such as device information, general demographics, general behavioral data, geolocation in de-identified form), as well as personal information in hashed, non-human readable form, under any of the above circumstances. We may also share this information with other group companies and third parties (notably advertisers) to develop and deliver targeted advertising on our services and on websites or applications of third parties, and to analyze and report on advertising you see. We may combine this information with additional non-personal information or personal information in hashed, non-human readable form collected from other sources.

 

7. Cross Border Data Transfers

Sharing of information laid out in Section 6 sometimes involves cross-border data transfers. We use standard contract clauses or other suitable safeguard to permit data transfers from India to other countries. Standard contractual clauses are commitments between companies transferring personal data, binding them to protect the privacy and security of your data.

 

8. Your Rights

In order to control your information, you may use any of the following:

1. Access/ update tools in the Service - Tools and account settings that help you to access, rectify or delete information that you provided to us and that’s associated with your account directly within the service.

2. Device permissions – Mobile platforms have permission systems for specific types of device data and notifications, such as phone book and location services as well as push notifications. You can change your settings on your device to either consent or oppose the collection of the corresponding information or the display of the corresponding notifications. Of course, if you do that, certain services may lose full functionality.

3. Deletion - You can delete your account by using the corresponding functionality directly on the service. However, certain information may be retained for the purpose of compliance with applicable laws of India.

4. Uninstall – You can stop all information collection by an app by uninstalling it using the standard uninstall process for your device. If you uninstall the app from your mobile device, the unique identifier associated with your device will continue to be stored. If you re-install the application on the same mobile device, we will be able to re-associate this identifier to your previous transactions and activities.

5. Complaint – You may lodge a complaint with our Data Protection Officer for any data related query on your account.

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9. Survey Serving Technology

This app uses Pollfish SDK. Pollfish is an on-line survey platform, through which, anyone may conduct surveys. Pollfish collaborates with Publishers of applications for smartphones in order to have access to users of such applications and address survey questionnaires to them. When a user connects to this app, a specific set of user's device data (including Advertising ID, Device ID, other available electronic identifiers and further response meta-data is automatically sent, via our app, to Pollfish servers, in order for Pollfish to discern whether the user is eligible for a survey. For a full list of data received by Pollfish through this app, please read carefully the Pollfish respondent terms located at https://www.pollfish.com/terms/respondent. These data will be associated with your answers to the questionnaires whenever Pollfish sends such questionnaires to eligible users. Pollfish may share such data with third parties, clients and business partners, for commercial purposes. By downloading the application, you accept this privacy policy document and you hereby give your consent for the processing by Pollfish of the aforementioned data. Furthermore, you are informed that you may disable Pollfish operation at any time by visiting the following link https://www.pollfish.com/respondent/opt-out. We once more invite you to check the Pollfish respondent's terms of use, if you wish to have more detailed view of the way Pollfish works and with whom Pollfish may further share your data."

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10. How We Protect Your Information

We work hard to protect you from unauthorized access to or alteration, disclosure or destruction of your personal information. As with all technology companies, although we take steps to secure your information, we do not promise, and you should not expect, that your personal information will always remain secure.

We regularly monitor our systems for possible vulnerabilities and attacks and regularly review our information collection, storage and processing practices to update our physical, technical and organizational security measures.

We may suspend your use of all or part of the services without notice if we suspect or detect any breach of security. If you believe that your account or information is no longer secure, please notify us immediately at – hi@metyet.app

 

11. Security

We pride ourselves on taking all possible appropriate security measures to help protect your information against loss, misuse and unauthorised access, or disclosure. We use reasonable security measures to safeguard the confidentiality of your personal information such as secured servers using firewalls.

Unfortunately, no website or Internet transmission is ever completely 100% secure and even we cannot guarantee that unauthorised access, hacking, data loss or other breaches will never occur, but here are some handy tips to help keep your data secure:

1. Please make sure you log out of your Account after use as you never know who may stumble onto your Account.

2. Please don’t share the password you use to access your METYET Account with anyone else.

3. Change your password periodically.

If you ever think someone has had access to your password or Account, please follow the steps set out here. We cannot guarantee the security of your personal data while it is being transmitted to our site and any transmission is at your own risk.

 

12. Policy Changes

Because we’re always looking for new and innovative ways to help you build meaningful connections, this policy may change over time. We will notify you before any material changes take effect so that you have time to review the changes however, it is effectively your responsibility to keep yourself updated with this Policy.

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13. Contact Us

If you have any questions regarding this Policy, you may reach us at – hi@metyet.app